Contact Us 

We aim to respond to all emails within 24 hours, but please allow up to 2 business days for a reply.

Missing your order confirmation? Be sure to check your spam or junk folder.

We're happy to help!

Questions, concerns...? We want to help. Send us a message below

Thanks for contacting us. We'll get back to you as soon as possible.

Frequently Asked Questions

Will this mat really stop the mud at the door?

Our mat is built with ultra-thick, high-performance chenille fibers that lock in mud, moisture, and dirt the moment paws hit the surface.

That means your dog’s paws are clean before they step inside.
No more scrubbing carpets, no more mopping trails, no matter the weather.
Just a reliably clean home—rain or shine.

How do I clean the mat?.

Cleaning it is a breeze—just shake off the dirt, toss it in the wash, and hang to dry. That’s it.

Made with quick-drying, premium chenille, the PawLuxe™ mat dries up to 10x faster than ordinary mats, so it’s always ready when you need it.
No more soggy, smelly mats. Just fresh, clean performance—day after day.

Can I use this mat in my car?

Absolutely! This mat isn’t just for doorways—it’s the perfect on-the-go protector for your car’s seats and floors. Whether it’s muddy walks, sandy paws, or rainy-day drives, PawLuxe™ has you covered.

Built with high-absorbency fibers, it grabs moisture and grime instantly, keeping your car clean, dry, and mess-free—so you can focus on the adventure, not the cleanup.

Will it stay in place, or will my dog slide around on it?

No slipping, no sliding—just solid, reliable grip.
The PawLuxe™ mat is built with a high-quality non-slip backing that stays put, even when your pup makes a running entrance.

Whether they’re sprinting inside or curled up for a nap, this mat won’t budge—delivering total peace of mind and a clean, secure space every time.

What sizes are available?.

We offer 6 flexible sizes to suit any space.

Whether it’s your front door, the back seat, a crate, or a wide-open entryway—we’ve got you covered.
Choose from Small, Large, Extra Large, Plus, or Grandefor full coverage and unbeatable mess control, wherever the chaos starts.

Can I use this for multiple pets?.

It’s perfect for dogs, cats, and any pet that brings in mud, water, or mess—no matter the size or species.

How is this different from a regular doormat?

While standard mats just push the mess around, PawLuxe™ is built differently—crafted with premium, ultra-dense chenille that absorbs 50× more moisture and lifts mud right off paws on contact.

What makes it so effective?
Hundreds of ultra-soft, high-performance microfibers that work like a super sponge, pulling in dirt and water before it ever hits your floors.

No soggy mess. No muddy trails. Just clean paws and a spotless home—every single time.

 

 

Does it have a chemical smell?

Not at all! PawLuxe™ mats are made with premium, pet-safe materials—completely free from harsh chemicals, dyes, or synthetic smells.

They’re 100% safe for sensitive paws and noses, so your pet can sniff, sprawl, and snooze without a single worry.

Just clean, high-quality comfort for your furry friend—and total peace of mind for you.